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Terms and Conditions

Last updated: April 12, 2025

1. Introduction

Welcome to Meissen ("we", "our", or "us"). These Terms and Conditions govern your use of our website (https://www.mymeissen.com), including any content, functionality, and services offered on or through the website, such as CAD file requests and contact forms.

This document outlines the terms of use that apply when you visit our website, request CAD files, use our contact form, or interact with any other features, functions, or services that we may offer through the site.

2. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions and by our Privacy Policy. If you do not agree to these Terms and Conditions, you must not access or use our website.

We may revise and update these Terms and Conditions from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the website following the posting of revised Terms and Conditions means that you accept and agree to the changes.

3. Intellectual Property

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Meissen, its licensors, or other providers of such material and are protected by South African and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide social media features with certain content, you may take such actions as are enabled by such features.

4. Use of Website

You agree not to use our website:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate Meissen, a Meissen employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which, as determined by us, may harm Meissen or users of the website or expose them to liability.
  • To use any robot, spider, or other automatic device, process, or means to access the website for any purpose, including monitoring or copying any of the material on the website.
  • To use any manual process to monitor or copy any of the material on the website or for any other unauthorized purpose without our prior written consent.

5. CAD File Requests

Our website may allow you to request CAD files of our products. By requesting these files, you agree to the following terms:

  • The CAD files are provided 'as is' without any warranties of accuracy, compatibility, or fitness for a particular purpose.
  • You may not resell, redistribute, or commercially exploit the CAD files without our express written permission.
  • We reserve the right to deny CAD file requests at our discretion.
  • You assume all responsibility for the use of these files in your projects or designs.

6. Limitation of Liability

In no event will Meissen, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

7. Privacy

Your use of our website is also governed by our Privacy Policy, which can be found at Privacy Policy. By using our website, you consent to all actions we take with respect to your information in compliance with our Privacy Policy.

8. External Links

The website may contain links to third-party websites or services that are not owned or controlled by Meissen.

Meissen has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Meissen shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

9. Termination

We may terminate or suspend your access to all or part of the website, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party, or us.

10. Governing Law

These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of South Africa, including the Protection of Personal Information Act (POPIA).

11. Changes to These Terms

We may revise these Terms and Conditions at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

12. Disclaimer of Warranty

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

The CAD files are provided 'as is' without any warranties of accuracy, compatibility, or fitness for a particular purpose.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@meissenint.com
Phone: +27 60 972 0041